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Commissioning

How local public services are delivered – and by whom – can make a big difference to neighbourhood quality of life. Increasingly, councils and other service providers are ‘commissioning’ services rather than providing them directly…

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How local public services are delivered - and by whom - can make a big difference to neighbourhood quality of life. Increasingly, councils and other service providers are 'commissioning' services rather than providing them directly...

In more detail

Commissioning  means giving someone the job of doing something.  In public services (the council, police and the NHS etc), it means working out the specification for a service collaboratively and then paying someone to deliver it who isn’t directly employed by you.  It is not the same as purchasing because it involves working with potential  suppliers to see what is possible.  It is not the same as direct delivery because the people who do the work are employed by a different organisation.

Public Service Commissioners

Commissioners are people who work for public services to do commissioning.  Their job involves translating executive decisions and priorities into practical and achievable work; setting standards ; negotiating with, and supporting partners, to deliver work; tendering  contracts; monitoring and evaluating (which means measuring and learning from ) work; and ensuring good social value and value for money in how money is spent.

Social Value and Local Services

Public sector organisations can commission businesses, civil society groups or other public sector bodies to deliver work.  Increasingly, when they do, they are being reminded and required to take into account ‘social value’ – the wider benefits to society in the long term of having work delivered in one way as opposed to another.  Social value can be added, for example: by using local labour and locally based businesses; or by commissioning local organisations that re-invest any surplus they make back into the local area and for community benefit.

There is support for the delivery of local public services by community-based organisations: for example, through the 'right to challenge' how local services are delivered by councils (which was introduced by the Localism Act); and through programmes like Our Place with is run by Locality on behalf of the government.

The presentation below is by the New Economics Foundation - it sets out their approach to commissioning for coproduction:

Key Facts:

Commissioning means working with alternative providers of public services to see whether they could be done more cheaply and provide more social value.  Community groups have the right to challenge the way councils provide local services and there is some support for communities who are interested in running services directly in their own neighbourhood.

Page Links from here

Our Place aims to involve communities in making decisions about commissioning public services

Involving Users in Commissioning Local Services is a research report by Silvia Schehrer and Stephanie Sexton
published by Joseph Rowntree Foundation in 2010 - available for download as a PDF using the link

New Economics Foundation is a London-based thinktank which highlights innnovative economic thinking

In the toolkit, see:

Social Value

Public Services

Health Service Planning

Social Capital


OR you can use the navigation menu above right to look at other parts of the toolkit.

BIRMINGHAM COMMUNITY PLANNING TOOLKIT DEFINITION SHEET This sheet may be reproduced in paper or electromic or any other form but please mention it was made by Chamberlain Forum Limited for Birmingham City Council supported by Department for Communities and Local Government.

created: 2016-06-17 12:45:07 by: admin status: f published

Related

Community Planning

This online toolkit aims to help communities - particularly in towns and cities in England - to make a success of local planning. It is made up of materials and links we hope will make it easier to do Neighbourhood Planning so that it links up with wider community community planning.

The toolkit has been produced by Chamberlain Forum, Birmingham City Council and representatives of communities and community groups in parts of Birmingham involved in community-led planning.

For information or a chat about it, contact Paul Slatter at Chamberlain Forum; use the contact form or tweet @paulgslatter

Thanks and Acknowledgement

Neil Vyse and Karen Cheney of Birmingham City Council; Councillors Tony Kennedy and Claire Spencer of Birmingham City Council; Abdullah Rehman and Dr Dick Atkinson of Balsall Heath Forum; Joe Holyoak of Joe Holyoak Associates; Tony Thapar and Fiona Adams of Moseley CDT; Meena Bharadwa of Locality; Peter Helly of Moseley Ashram Housing; Nicola Fleet-Milne and Matthew Bott of the Jewellery Quarter Neighbourhood Planning Forum, all gave up their time to assist in the production of the toolkit.

The work was supported by Department for Communities and Local Government and written and edited by Paul Slatter of Chamberlain Forum.

Useful Information

Other websites and organisations that are good sources of information and support:

Town & Country Planning Association (TCPA)

The Prince's Foundation for Community Building

Locality

Living Streets

Community Matters

Civic Voice

Royal Town Planning Institute (RTPI)

Planning Aid

My Community

Community How To

The Planning Portal

National Planning Policy

CPRE Planning Help

Community Planning Network

Forum for Neighbourhood Planning

Government Guidance: What is Neighbourhood Planning

Find your way around

To find your way around the toolkit you can: look at some Starting Points; search for a keyword below; look up a section summary; or search for a topic (below the videos).

SEARCH

Sections

The toolkit is divided into sections dealing with

  • Community Planning
  • Local Business
  • Public Services
  • Council Powers
  • Local Planning System
  • Neighbourhood Planning
  • Sources of Advice
  • Tools and Techniques

Have a look around the toolkit using these section headings, topics (below) or the search box (above).

Heads Up

Peter Helly of Moseley Ashram Housing on working together as local public services.

Joe Holyoak on the importance of cooperative working between public services and communities to put plans into action.

topics

alcohol Antisocial behaviour asset value register BIDs Build a Local Website civil society communication Community community assets community groups community networks community planning cooperative council developer contributions developers dogs health service heritage housing infrastructure local business meetings neighbourhood neighbourhood forum Neighbourhood Plan parish council pART planning permission planning system police projects public services rats research rubbish schools social social enterprise social media social value strategy surveys transport travellers
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